Operations Hub · Quality Center
The Quality Center (formerly QualiNex, your intelligent quality docs portal) now lives inside the Operations Hub, same capabilities, one product.
Certificates and safety data sheets get their own pipelines. Every other quality document your suppliers send gets a place to live, under a type you name.
Built for quality and regulatory teams in chemicals, ingredients, and life sciences distribution.
What the Quality Center does
CoA Intelligence verifies inbound certificates against your spec library. SDS Intelligence turns supplier sheets into your own branded, bilingual sheets. Supplier document management keeps the rest of your quality records current.
The third category is your other quality documents, and it is deliberately open. Bind a document library to your quality records, name the types you actually receive (technical data sheets, spec sheets, whatever your suppliers call them), and choose the agent that reads each one. Certificates and safety data sheets keep their dedicated pipelines, because those two are worth building deeply.
Manage supplier certificates of analysis end to end (intake, validation against your spec library, out-of-spec review, and expiry tracking) and generate branded, signature-ready CoAs from your own lab data.
See the solutionAuthor and manage safety data sheets for Canada (WHMIS/HPR) and the US (OSHA HazCom 2024), spanning supplier SDS intake with AI triage, bilingual EN/FR authoring backed by deterministic hazard logic and registry lookups, regulatory watch, and answers at the point of need.
See the solutionCapture certificates of analysis from supplier emails, extract test results against spec, and file every CoA linked to lot and receipt, audit-ready by default.
See the solutionGenerate outbound certificates of analysis from your lot and test data with CoA Intelligence, in customer-specific formats, produced and sent with the shipment.
See the solutionCapture safety data sheets from supplier emails, extract hazard and revision data, and keep your SDS library on the current revision without manual chasing.
See the solutionAuthor sixteen-section safety data sheets for Canada (WHMIS/HPR) and the US (OSHA HazCom 2024). Pictograms drive signal word and hazard statements automatically, bilingual EN/FR comes standard, and your reviewer approves a near-complete draft.
See the solutionCollect, verify, and track supplier quality documents (certificates, specs, and declarations) with expirations monitored and audit requests answered fast.
See the solutionThe round trip
A certificate or a safety data sheet rarely arrives once and then sits still. It comes in as an attachment, gets read and checked, and is filed where the next person can find it. Then somebody asks for it back: the same certificate, or a version of it rebuilt for them. This section is about both legs of that trip, and it says which leg ships as a prebuilt and which one is built for you.
Attachments in Outlook, Front, or Zendesk are pulled in and identified as they land, without anyone forwarding them to a shared folder.
A certificate's values are extracted and checked against the specification that governs the lot, and a supplier sheet can be re-papered into your own branded document rather than filed as it came. Other types are read by the processor agent you chose for them.
Each document is stored against its lot, product, and supplier, so the next request is a lookup instead of a hunt back through an inbox.
Delivered via an agent system activated per deployment, not out of the box: when a customer or an auditor asks, the filed document is retrieved and replied with, and an amended version is generated from the same source record.
Intake, checking, and filing run as prebuilt agent systems. Sending the filed document back out is delivered as an agent system activated per deployment rather than as an out-of-the-box flow. Retrieving the filed certificate and replying with it attached are both shipped steps, and we assemble them into the loop your team actually needs. You then decide what an agent may answer on its own, such as reissuing a certificate already on file or applying a naming or rounding change you have permitted. Anything outside those bounds waits for a person.
Out of spec
Certificates are extracted and checked against the specification that governs the lot, whichever supplier, plant, or negotiated variant it belongs to. CoA Intelligence logs every out-of-spec result, keeps it searchable, and tracks it through review, so a deviation is a record your team can find and answer for later rather than an email somebody remembers.
99%
field-level extraction accuracy
Fits your stack
The Quality Center is an overlay that augments your system of record, not a rip-and-replace. Certificates are verified as they arrive, filed against lots and receipts, and served back the moment an auditor or customer asks.
Challenge: Supply chain and quality teams spent hours per batch processing, validating, and organizing incoming CoAs from multiple suppliers.
Solution: Agents extract, validate against spec, and file every CoA, flagging only what needs a human.
A global chemical & food ingredients distributor
Challenge: Hundreds of CoAs a day from 200+ suppliers, each needing validation against specs before release.
Solution: AI intake, extraction, and spec validation turned CoA processing touchless for the overwhelming majority of documents.
See your own quotes, orders, and invoices processed in minutes.
Encryption, tenant isolation, and human review. Trust & security